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Whittaker Lane Medical Centre

2 Beaufort Street, Prestwich, Manchester M25 1EX 0161-773 1580

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How to get a prescription
If you think you may need a new prescription, please make an appointment with the doctor.

Our practice nurse/nurse practitioner and the local walk-in centre (Prestwich) can also offer advice for common ailments.
If you have previously been given a prescription for a straightforward condition, such as hay fever, ezcema, constipation, we may be able to issue a prescription after a telephone consultation. Please ask the receptionist first to check.
Your local pharmacist should be able to give you advice for non-prescription medication, they are able to prescribe to a limited number of conditions e.g. sore throat, threadworms, nits etc.
How to get a repeat prescription
  • Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.
  • Your doctor or nurse will decide who can have a repeat prescription.
  • From time to time we will ask you to see your doctor or nurse to review your medication. We do this to monitor your illness and medication. Most medications are reviewed

              3 - 6 monthly.


To request a repeat prescription
Prescriptions ordered before 11am on a working day should be available after 5pm.
In exeptionally busy periods (after bank holidays and some Mondays) there may be delays if your request is urgent let us know why
We would prefer you to complete the counterfoil side of the prescription as this reduces mistakes and also reduces waste of medication caused by people ordering all medication when only a few are required.
Whenever possible please give the exact drug names when ordering
You can order your medication by:
  • calling into the surgery when the reception is open
  • post
  • fax 0161 773 4174
  •  Online (you need to have registered with reception first)



We will not take telephone requests for repeat prescriptions because of the possibility of error.

In exceptional circumstances such as medical emergencies and illness they may be ready a little later. You may arrange for collection by pharmacy of your choice. Children under 12 years old are NOT allowed to collect prescriptions from the surgery.

Vision Online 

This management service allowing patients to order repeat medication, you may have already signed up for this service to book appointments using the internet. 

If you have already signed up for online appointments you will automatically be able to access the prescription ordering service and you should follow the link on the website. 


When your account has been created and activated you will be able to book, view and cancel appointments and the surgery with the doctor or the nurse.  

Repeat prescriptions

When your account has been created you will be able to order your repeat mediation.  Any prescriptions order this way before 11am will be available after 5pm the same day.  Prescriptions order after 11am will be ready after 5pm the next working day. 

If you wish to access these services call into the surgery and fill in a registration form


If you have not previously signed up for vision online you need to register with the practice to access this service and once registered you will be given information that will enable you to create your own username and password.


Once registered you can then click on the website